My eBox: your new way of dealing with the government

The administration of our daily lives is increasingly carried out online. At the touch of a PC or smartphone. Many citizens want an integrated, accessible system that makes their lives easier. With this in mind, the first essential step is to activate My eBox(New window) (in French), your electronic mailbox for dealing with the government. In this article, we look at this new, more efficient and secure way of interacting with the the government.

More than an ordinary mailbox

My eBox is a personal and digital mailbox introduced by the Belgian government to simplify communication between citizens and government departments. Therefore, every Belgian citizen can send and receive official documents (tax returns, social security information, etc.) digitally through a secure platform. You can access your official documents anywhere, anytime. And the icing on the cake is that My eBox reduces the mountain of administrative paperwork.

Which advantages for expats?

By activating the My eBox before you go abroad, you not only benefit from the convenience, security and speed but also stay in touch with the Belgian government as well as with Overseas Social Security. In fact, the moment you make an online application to join, apply for a reimbursement of your medical expenses or apply for your pension, all related information is sent to your eBox. You will also receive an annual statement of the pension rights you have already acquired.

Take the time to familiarise yourself with it and discover how it can make your daily life easier – wherever you are in the world.

How do I activate my eBox?

In order to activate My eBox, please use your electronic identity card or the itsme app. You can then access your government documents securely and reliably.

1. Activate your eBox using itsme or your eID,
2. Once your eBox is activated, you will receive a confirmation email,
3. View or adjust your personal settings,
4. Indicate which documents you want to receive digitally and how you would like to be informed of them.

Go to the website My eBox (in French)(New window) today and discover the services we offer.